We are generally available in the live chat Mon. through Fri., 9am - 1pm and 2pm - 6pm, to advice you and assist you.
We are based in Villanova di Castenaso (Bologna, Italy), so we can be off at the occasion of some National feasts and of course during Christmas Holidays.
If live chat is off, contact our Support Team via email on 24Bottles.com and we will reply in a jiffy, offering you assistance always within five working days.